At Freedom Pickles, we take pride in delivering high-quality products to our customers. Our commitment to quality means we maintain strict manufacturing standards and carefully inspect each product before shipment.
Return Eligibility
Returns are accepted only in cases where products are defective due to manufacturing issues. Manufacturing defects may include:
- Compromised jar seals
- Foreign objects in the product
- Spoilage due to manufacturing error
- Damaged packaging from production
Return Process
- If you receive a defective product, contact our customer service department within 7 days of receipt
- Provide your order number and photos of the defective product
- Our quality control team will review your claim within 2 business days
- If approved, we will provide a prepaid shipping label for product return
- Upon receipt and verification, we will issue a full refund including original shipping costs
Exclusions
We do not accept returns for:
- Changed mind or personal preference
- Incorrect ordering
- Normal taste variations
- Products that have been opened (unless defective)
- Products purchased from unauthorized resellers
Quality Guarantee
All Freedom Pickles products undergo rigorous quality control testing. If you receive a defective product, we view this as an opportunity to improve our processes and appreciate your feedback.
